Tuesday, September 12, 2006

Hitting head against the wall.

Sometimes the little frustrations of Second Life shopping can be so annoying:

There's this store, that's closed for remodeling. That's right closed, don't ask me why they didn't just stay open during the remodeling. There's folks out there who like to watch that sort of thing for fun and edification. Heck they could take advantage of that with mini-events or something.

This store may be not open for weeks. yes that's right weeks. This isn't some little business, this one is a biggy. They're giving free money to their competitors!

Don't ask me why, if they didn't want to remain open during the remodeling like most RL stores do, set up a temporary store with a selection of their most popular items.

Sigh I really love this store otherwise, it's well organized, fast loading and an enjoyable place to shop, but apparently the owner is not so good at marketing.

Theres another store I just visted that sells items that usually expected to have demos. This store has none. If you want to see the items in question you're supposed to IM somebody. (by the way one of the names in the IM list is not listed correctly) Apparently this designer doesn't think about what happens if those people are offline. Just put demos up they are NOT optional, anything else is disrespecting your customers. And what sucks is that otherwise this store is a pretty good shopping experience.

Theres two other stores I visited recently, that totally blow chunks in build design and ad design. Garish, disorganized badly designed builds where you can't find items you knwo they have. And the ads, ugly, hard to read, slow to load, don't give the shopper the nformation they need.


(Hits head against wall a few more times)

All ad designers need to read this

1 comment:

JackalE said...

While I can understand your frustration with those issues, please don't forget that many designers in SL are just hobbyist - they don't do this full-time, they have a real-life that takes priority etc. Being held to real-world professional standards can be quite overwhelming.